PRIVACY POLICY

This Policy on the processing and protection of personal data (hereinafter — the "Policy") applies to all information that the website "Elya Sunny Tours" (located at the domain name: http://elyasunnytours.ru) may obtain about the User during the use of the website, its services, forms, and communication services.

Publication Date: December 1, 2025
Effective From: December 1, 2025

1. General Provisions
1.1. This Policy has been developed in accordance with Federal Law No. 152-FZ dated July 27, 2006 "On Personal Data" and governs the procedure for processing and protecting the personal data of the Website Users.
1.2. Use of the website implies the User's consent to this Policy and the terms of processing of their personal data.

2. Personal Data Operator:
Akhmetova Elvira Ayupovna
Contact E-mail: kazbegitour@yandex.ru
Contact Phone: +7 981 870 12 79

3. Personal Data We Process
We may process the following categories of personal data:

· Name, surname
· Date of birth
· Email address
· Telephone number
· Messenger contacts: Telegram, VK
· IP address
· Browser type and version
· Time spent on the site
· Website referral source
· Behavioral data on the site (via Yandex.Metrika)
· Answers to questions in the request form for service cost calculation (duration, number of persons/children, accommodation type, etc.)

If you provide data of other persons, you confirm that you have obtained their consent for such transfer.

3.1. The Operator uses cookies to personalize content, collect depersonalized statistics, and improve website usability. The User may change cookie settings in their browser at any time.
3.2. The User confirms familiarity with the policy and provides consent by checking the corresponding box.
3.3. The Operator does not collect or process personal data of persons under 18 years of age.

4. Purposes of Personal Data Processing
We process personal data for the following purposes:

· User identification on the website
· Responding to inquiries (via forms, messages, calls)
· Providing consultations and services
· Sending responses via email
· Processing requests for organizational services
· Improving service quality and analyzing user behavior (via Yandex.Metrika)

5. Legal Grounds for Processing
· Article 6 of Federal Law No. 152-FZ "On Personal Data"
· User consent expressed via the website form
· Performance of a contract or provision of a service based on the User's request

6. Methods of Personal Data Processing
Processing is carried out using automated and non-automated means, in compliance with the requirements of the legislation of the Russian Federation.

7. Storage and Protection of Personal Data
The Operator applies a set of legal, organizational, and technical measures to ensure the security of personal data:

· Data is stored on a secure server and the Operator's local computer.
· Access is password-protected and limited to a defined circle of persons.
· Technical and organizational measures are applied to prevent loss, alteration, and unlawful access.
· Antivirus protection and regular software updates.
· Audit and monitoring of information systems.
· Appointment of a person responsible for personal data processing.

8. Transfer to Third Parties
We do not transfer personal data to third parties, except in the following cases:

· Based on the requirements of the legislation of the Russian Federation
· With the User's consent — for fulfilling obligations to the User
· Processing of depersonalized statistical data via Yandex.Metrika

9. Use of Cookies and Analytics
We use cookies and the Yandex.Metrika service to collect statistics and improve website performance.
You can disable cookies in your browser settings.

10. User Rights
The User has the right to:
· Request access to their personal data
· Demand their rectification, blocking, or deletion
· Withdraw consent to data processing
· Lodge a complaint with Roskomnadzor (the Federal Service for Supervision of Communications, Information Technology and Mass Media)

11. Inquiries Regarding Personal Data
For all questions related to the processing of personal data, you may contact the Operator.
E-mail: kazbegitour@yandex.ru

12. Policy Changes.
This Policy is valid from 12/01/2025. The Operator has the right to make changes to the Policy without the User's consent. The new version comes into force from the moment it is posted on the website http://elyasunnytours.ru.